Privacy

We Crafty Ribbons – Clump Farm Industrial Estate – Blandford – Dorset – UK are pleased that you visit our website and thank you for your interest in our company.

Legal information for Crafty Ribbons ( the company)

Company Name. Crafty Ribbons

Address: Unit 3 Beechwood – Clump Farm Industrial Estate – Blandford – Dorset- DT11 7TD – UK

Contact phone number +44 (0) 1258455889 – info@craftyribbons.com

General Conditions

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you are unaware of or not agreeable to you. You may wish to submit an order , participate in one of our promotions, request information or subscribe to our email. In response we ask you for information such as your name, email, phone number and postal address. In the event that you opt to provide us with this information we will only use it for the purposes specified.

Please read this notice carefully (together with our cookies policy) as it is intended to clearly set out to you how your personal data is processed by us.

If you decide to place an online order on our site you will be linked to Payment Gateways provided by Worldpay or Paypal. All information sent to this site in an SSL session, is encrypted and protected against disclosure to third parties. Worldpay and Paypal are certified as compliant with PCI DSS (Payment Card Industry Data Standards)

You can visit our site without telling us who you are. Our web server automatically saves information of a general nature. This does not allow conclusions about your person. We evaluate data only for statistical purposes and only in anonymous form. A merge of this data with other data sources will not be done.

We use the personal data provided by you solely for the purposes communicated or agreed upon, that is usually to process your order or respond to a request. By sending an order you are agreeing to  us using your personal  details  which may involve passing them on to third party companies such as delivery services.

We want to ensure that visitors to our site are confident to place orders. The company is committed to protecting the information that we collect. Our site is hosted in a secure environment. The site servers/systems are configured with data encryption, scrambling, technologies and industry standard firewalls. When you enter personal information during the order process or email sign up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Your data will not be sold, rented or otherwise made available to third parties. Transfer of data to Government Authorities are only possible within the framework of mandatory legislation.

Cookie Policy

Cookies help us deliver our services, by using our services you agree to the use of cookies. We may use the information we obtain from cookies for the following purposes:

To recognise your computer when you visit our website;

To track you as you navigate our website, and to enable the use of the shopping basket on our site;

To  improve  and analyse the use of our website;

We will only collect basic personal data about you, which does not include any special categories of personal information. This information does however include your name, postal address, email address and telephone number.

We only ask that you disclose enough personal data as is necessary to;

Process an order with us for goods and services, and to respond to you as comprehensively as possible where you have asked us a question, or requested additional information about us, and to comply with the regulatory and legislative environment that we operate in. To inform you of future marketing  and promotions where you have consented to us doing so.

Personal data provided by you that ultimately results in you becoming a customer of the business, is considered by us as being part of the books and records of the business which we are required under law to retain for a period of 6 years.

Facebook

This website uses plugins form the Facebook social network, 1601 South Carolina Ave., Palo Alto, CA 94304, USA. If you use our website, the Facebook plugin will establish a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of this website are not aware of the content of the data transmitted and their use by Facebook.

For more information, please see the Facebook privacy policy at https://www.facebook.com/policy.php If you do not wish Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook user account. It is also possible to block Facebook social plug-ins with add-on for your browser, for example with the “Facebook Blocker”.

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is the Google inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA ( “Google” ). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server within the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent storage of cookies by a corresponding setting of your browser software: However, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent the collection BY Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the following link https://tools.google.com/dlpage/gaoptout Download and install the available browser plugin. You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit the site: Disable Google Analytics. For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/gb.html

 Google Maps

This website uses Google Maps to display maps and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, usa (“Google”). By using this website, you consent to the collection, processing and use of data collected by you, or any information you enter, from Google, its agents, or third parties. Google Maps terms of service can be found at https://www.google.com/intl/en-US_US/help/terms_maps.html

You have the right to;

Request from us access to, rectification or erasure of your personal data or restrict processing concerning your data;

Withdraw consent for the processing of your data at any time where relevant;

Object to the processing of your data as well as the right to data portability;

Have your personal data erased if we do not have a legitimate reason for processing same;

Lodge a complaint with the Data protection Supervisory Authority where you consider that the processing of your personal data with us infringes the General data Protection regulation 2018.

Use of the site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on – line privacy policy and the terms of use of this site, including the collection and use of information by the company as described in this statement.

Crafty Ribbons reserves the right to change this Privacy Notice at any time. Notice of changes will be published on this site.